You’re likely investing a lot into technology for your team, so you should make sure they’re getting the most out of the investment. One way to boost adoption and ensure users get the most out of new technology, platforms, and tools, such as Microsoft 365, is to offer tech training. When it comes to training your team on new technology, the approach you choose can significantly impact the effectiveness of the learning experience and the speed at which your team becomes proficient.

With technology continuously evolving, it’s crucial to select the right training method to ensure your team can leverage these tools effectively and efficiently. Whether you opt for instructor-led, self-guided, or a hybrid training model, each has its unique set of benefits tailored to different learning styles and organizational needs.

Instructor-Led Training

Instructor-led training (ILT) remains a staple in corporate learning environments due to its structured approach and personal touch. This method involves real-time, face-to-face or virtual sessions with experienced trainers who provide immediate feedback and guidance.

Pros of instructor-led tech training include:

  • Personalized Attention: Trainers can adapt sessions based on the group’s dynamics and individual needs, ensuring that complex skills are more accessible. ILT allows instructors to tailor content based on learners’ specific needs, which enhances engagement and relevance.
  • Collaborative Learning: ILT often encourages discussion and problem-solving among participants, fostering a team-oriented environment. Interactive activities such as group discussions, workshops, and hands-on practical exercises enhance learning by allowing employees to apply their knowledge in controlled environments.
  • Enhanced Engagement: The dynamic and interactive nature of ILT captures employees’ attention and motivates them to participate actively.

Cons include:

  • Higher Costs: ILT requires potentially significant investment in trainers and venues.
  • Less Flexibility: Scheduling can be challenging, especially for teams in different time zones.

Self-Guided Training

Self-guided training offers a flexible alternative, allowing employees to learn at their own pace through online modules and interactive materials.

Pros of self-guided tech training include:

  • Flexibility: Employees can access training resources at any time and from anywhere, making it ideal for diverse and remote teams. Multimedia elements such as videos, quizzes, and interactive modules cater to different learning styles and make the training more engaging.
  • Scalability: It is easier to roll out to a large number of employees without the logistical challenges of scheduling multiple sessions.
  • Personalized Learning Paths: Adaptive learning technologies tailor content based on individual progress and performance, making self-guided training more personalized and efficient.


  • Self-Motivation Required: Success depends heavily on an individual’s discipline to engage with the material.
  • Limited Interaction: Lack of real-time support can delay the clarification of questions and inhibit collaborative learning.

Hybrid Training

Hybrid training combines ILT and self-guided elements, providing both flexibility and personal interaction. This approach allows organizations to tailor their training programs to suit various needs.

Pros of hybrid tech training:

  • Adaptability: A hybrid approach mixes various formats to cater to different learning preferences and schedules, effectively combining the strengths of ILT and self-guided training, offering a balanced and flexible learning experience.
  • Comprehensive Learning: It integrates the thoroughness of personal instruction with the convenience of digital resources.
  • Technology Integration: Tools like learning management systems (LMS) and virtual classrooms facilitate the seamless transition between ILT and self-guided components, enhancing the coordination and delivery of hybrid training programs.


  • Resource Intensive: This approach may require more effort to coordinate and implement effectively.
  • Complexity in Execution: Balancing online and in-person elements can sometimes lead to logistical complications.

Which Tech Training Approach is Best?

Choosing the best training approach depends on several factors, including the specific needs of your team, the nature of the technology being adopted, and your organizational goals.

Instructor-led training is ideal for complex topics that require hands-on practice and real-time feedback. Self-guided training works well for flexible, scalable learning across geographically dispersed teams. Hybrid training offers a balanced approach, combining the advantages of both ILT and self-guided methods, making it suitable for organizations looking for comprehensive and adaptable training solutions.

Assessing your team’s learning preferences, the complexity of the material, and available resources will help you determine the most effective approach for your organization.

Design the Optimal Tech Training Strategy for Your Team

Choosing the right training approach is a strategic decision, and all three methods of tech training have their pros and cons. At Klarinet, we understand that every team is unique. There is no ‘right’ way to train your team, but depending on the needs of your organization, one approach might be better than another.

Contact our digital workplace experts today to explore how we can help you design the optimal training strategy for your team’s success.


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