Discover how Klarinet Solutions partnered with JAMS to transition from SharePoint Classic to Modern SharePoint, driving productivity and employee engagement.

Enhanced Employee Engagement Modern Digital Workplace
USA, UK
Market
Alternative Dispute Resolution (ADR)
Industry
750+ Employees
Size

JAMS Elevates Operations with Modern SharePoint Implementation

Klarinet Solutions collaborated with JAMS, the world’s largest private provider of alternative dispute resolution services, to transform their outdated SharePoint Classic intranet. With over 800 employees and a distinguished panel of retired judges and attorneys, JAMS handles more than 18,000 cases annually across the USA and globally. Seeking to enhance user engagement and focus on employee-centric features, JAMS needed a modern SharePoint solution to boost productivity and streamline internal communications.

The Challenge

JAMS had been using a SharePoint Classic intranet for years, but it no longer met the evolving needs of their employees. With increasing reliance on digital tools, the organization sought to transition to Modern SharePoint to improve user engagement, create a more employee-focused platform, and enhance content management. They needed a solution that would not only modernize their intranet but also foster better internal collaboration and engagement.

The Solution

Klarinet Solutions delivered a comprehensive transformation of JAMS’ digital workplace by transitioning them to a Modern SharePoint environment. Our customized SharePoint solution streamlined content management and elevated employee engagement.

Workplace Impact

With Klarinet’s SharePoint solution, JAMS is now positioned to achieve:

44%
Increase in Intranet Traffic Post-Launch
500%
Increase in Productivity